You can find information about the respective products and product sets in our shop under the respective article. If you have any further questions, just write to us directly using the contact form .

Of course! However, we ask you to order directly through our B2B shop .

We offer you the following payment options: Amazon Pay, American Express, Apple Pay, Facebook Pay, Google Pay, Maestro, Mastercard, Paypal, Invoice, Shop Pay, VISA

Yes, all payment options are secure. Each payment method is offered by a reputable company, is TÜV-tested and encrypted.

You can easily redeem your voucher or discount code in the shopping cart at the end of your order. If the voucher does not cover the entire invoice amount, you can also select one of the payment methods mentioned above to pay the difference

From now on, we have a minimum order value of €10. Why? Well, so that not a single postcard ends up travelling across the country and we can give our shipping team a little break. We're also doing the environment a favour - and you have a good reason to put a few more lovely things in your shopping cart!

Unfortunately, we cannot add additional items to an order that has already been placed, as the processing of these is completely automated. However, as long as your order is being processed, you can cancel it here and then place it again with all the items you want.

The processing of orders is fully automated and is therefore unfortunately not possible.

If you would like to exchange your order, please be sure to observe the legal deadline and contact us using the contact form so that we can help you as best as possible.

If your package has been damaged, i.e. the packaging is open or torn, please send us an email to service@pickmotion.de and we will find a solution.

Mistakes can happen in any good and efficient logistics. If your package arrived faulty, please let us know using the contact form so that we can help you as quickly as possible.

If you have any questions about a return, please ask them using our returns form . Otherwise, you can simply send your package back to us using the returns label.

We ship your calendars and art posters with DHL and will be happy to give you a status upon request. All other items are sent by regular mail. There is no tracking for these.

Yes, you can also have your order delivered to a Packstation. This means you do not have to receive the package in person and can pick it up around the clock from the Packstation or post office of your choice. You will usually be informed by email or SMS as soon as your delivery is ready for collection. There are no additional costs for you. Please register in advance on the Deutsche Post website in order to be able to use the Packstation/post office service.

We deliver to the following countries and regions: DE, EU, GB and International.

Delivery costs vary depending on the country and value of the goods.

The delivery time is 3 to 5 working days. Depending on the volume of orders, the order will be processed by our order team within 1 to 2 working days and then handed over to the logistics service provider. Delivery outside Europe takes up to 12 working days, depending on the country. We ship orders on weekends and public holidays on the next working day.

Yes, this is possible during the order process under "Change delivery address". If you have already placed your order, the delivery address can still be changed as long as the package is "In Process". Once the status is "In Shipping", changes are no longer possible.

You can easily redeem your voucher or discount code during the order process. To do this, go to the shopping cart symbol in the top right of the shop and click on the field 'Add voucher?'. Another option is under 'Edit shopping cart'. Unfortunately, it is no longer possible to enter a code in the last step of the order. However, if the order has not yet been sent, you can go back to the shopping cart and enter the code.

Unfortunately, this is not possible. However, you can cancel your order while it is still being processed and place your order again.

In general, as a Pickmotion community member, we offer you a 10% discount on every order. With other vouchers, you should always pay attention to the expiration date. And very important: you can only use one discount or voucher code per order. If you still have problems, just write to us using the contact form.

If you have changed your mind and would like to cancel your order, please use the following form in a timely manner: Cancellation / Return

You can cancel your order while it is being processed. This processing takes on average one to two working days.